Zillow CEO Advances End-To-End Real Estate Platform

Zillow CEO Jeremy Wacksman discussed the company’s evolution in a February 2026 interview, saying Zillow has shifted from a listings app and Zestimate (launched February 2006) into an end-to-end transactional platform focused on facilitating buyer, seller, agent workflows, loans and software. He highlighted contentious database access issues with MLS and realtor groups and framed Zillow’s strategy around measuring transactions rather than just audience reach, noting he became CEO in August 2024.