Insurers Adopt AI To Improve Claims Consistency

In 2025 insurers began recovering as markets softened and homeowners premiums rose more than 20% between 2021 and 2024. Companies shifted AI from debate to deployment, with over half using AI in claims for image evaluation, triage, and fraud detection. The move toward AI-driven consistency, regulatory focus on affordability, and talent reshaping will influence underwriting, product design, and risk-prevention services.