Frontline AI Delivers Measurable Employee And Business Impact

At CES 2026, Forrester principal analyst Christy Punch reports AI is shifting from novelty to operational impact across frontline work, digital workplaces, and wearables. Exhibits included Siemens and NVIDIA's industrial metaverse for manufacturing simulation, Google and the MTA's Pixel-based rail-defect detection, Lenovo's Qira ambient intelligence, and wearable pilots by PwC and Google Public Sector. These demos signal practical risks and readiness needs for CIOs and IT leaders.