Airports Adopt AI To Improve Experience

Airports are increasingly deploying AI across check-in, security, operations, and retail to reduce wait times, predict disruptions, and boost non-aeronautical revenue. Systems such as facial recognition (verifying in under two seconds for about 80% of people), predictive flight and parking models, baggage tracking, and AI-driven security (perimeter, crowd and weapon detection) are cited, including pilot work at Dallas/Fort Worth Airport. These deployments aim to improve customer experience, operational resilience, and ancillary income.