Agentic AI Transforms Insurance Claims Efficiency

Agentic AI offers insurance leaders a path to scalable efficiency as the sector confronts tough digital transformation, with only 7% of insurers having scaled initiatives and annual industry losses exceeding $100 billion. Pilots from Sedgwick with Microsoft and a major insurer show agentic deployments improving claims processing efficiency by over 30%, cutting complex-case assessment time by 23 days, and reducing customer complaints by 65%.