LGBTQ+ Teenagers Improve Planned Parenthood Chatbot

A 2026 JMIR study reports on engaging 15 LGBTQ+ teenagers to evaluate Roo, Planned Parenthood Federation of America's AI sexual health chatbot, using a week-long Discord discussion and Youth Advisory Council. Participants identified gaps in inclusivity, transgender-specific content, tone, and transparency; PPFA implemented targeted content, interface, and disclosure updates. The study shows participatory co-design can enhance trust, equity, and usability of AI-enabled health tools.