Industry Newsagentic aicustomer experienceforethought
Forethought Delivers $1B Customer ROI Across Experience
7.0
Relevance Score
Forethought announced it has delivered more than $1 billion in customer ROI since its 2018 founding, following releases of Headless Forethought, Custom Insights, and Browser Agent. The company says its multi-agent architecture reduces ticket volumes, support costs, and resolution times for enterprises including Airtable, Datadog, and Grammarly. Forethought raised a strategic investment in May 2025 to accelerate product expansion and enterprise capabilities.
