DEWA Launches Services Through ChatGPT Apps

Dubai Electricity and Water Authority (DEWA) announced it has launched its official services and customer experience through the ChatGPT Apps Directory, becoming the first government entity and first utility worldwide to do so. CEO Saeed Mohammed Al Tayer said the 'AI Integration and Operating Services' initiative provides conversational access to billing, account support, EV Green Charger locations, and customer centers. DEWA plans gradual rollout under its security and privacy framework.