Banks Embrace AI To Preserve Trust

At the World Economic Forum in Davos on Jan. 20, banking chiefs, FinTech leaders and regulators warned that AI and digitization are reshaping finance faster than institutions can adapt. Panelists including Commerzbank CEO Bettina Orlopp, RBC CEO David McKay, PayPal's Suzan Kereere and Qatar Central Bank Governor Sheikh Bandar urged trust, collaboration and enabling regulation, noting major tech investments and risks like disintermediation, cyber threats and operational resilience.